Dont make the mistake with trying to deal with these guys in UK,stick to local suppliers.
These guys stuffed around totally to fob me off till they sold all there sale kites locally as they advertise free shipping on kites.
agreed on a kite price then ignored all emails,txt messages and Facebook messages when i asked for payment details.
Very unprofessional and one big time waister.
Dont bother.........shop localy.
What did you try and order kite brand wise and why didn't you just get one locally
did you pay them and not receive goods, some brands have made it so Charlie owner of KOWS
carnt sell to AUS, all Aus branded wetsuits have stopped him doing so
this is a load of w..k imho,I've never bothered with ripcurl, O'Neil, billabong etc but some locals used to buy the latest greatest Aus brands 1/2 price compared to here from KOWS in the uk
That didn't look good an Australian brand costing you half price in the uk, damn it almost looks like they've been ripping you of over here for years, so they put a block on him exporting,
I've actually purchased from KOW 4 times and no probs at all, they even sent me a latest release kite ( 6 months before Oz release ) when I had ordered a previous year runout model, nice surprise on opening that one, free international shipping every time and delivered within 10 days. I've had almost immediate email replies from KOW when emailing and on the other hand have been shafted by a local dealer so I dont believe that buy local crap, buy what you want from whoever you want, free trade and democracy.
I've done ok with them - fins were missing from a twintip but got them a week later at no cost. They can have very good prices on run out gear.
We get asked to price match them a fair bit, with the current exchange rate Australian pricing is pretty even on current model equipment. Clearance gear can be a whole different story though, sometimes we can match, sometimes we can get close... other times it's just too good a deal and they should buy from KOW immediately haha.
My last transaction with them I ordered a 2017 neo on sale, like $400 off. They delivered 2018 model, freeshipping with an apology note for upgrading the order.
My last transaction with them I ordered a 2017 neo on sale, like $400 off. They delivered 2018 model, freeshipping with an apology note for upgrading the order.
Weird as they don't sell north
you did well there
Pretty sure they don't sell north ?
Never had any probs with KWS. Still on my
mystic warrior harness after 3 seasons actually from there.
Always try local of course first.
I'm not sure if people check their bank accounts after paying for goods from overseas, you will always find it is more than what that website displays as the "converted" AUD price. You should always use a tool like
www.mastercard.us/en-us/consumers/get-support/convert-currency.html your bank fee will usually be around 3% (CBA for example - www.commbank.com.au/support.credit-cards.what-is-an-international-transaction-fee.html)
Then, as of July 1st 2018, everything is slugged with 10% GST at customs (even if the overseas shop undervalues it) you will quickly find that the price saving isn't very large, if anything compared to your local unless it's some sort of super duper special.
My last transaction with them I ordered a 2017 neo on sale, like $400 off. They delivered 2018 model, freeshipping with an apology note for upgrading the order.
Weird as they don't sell north
you did well there
Correct.... I just checked my emails- it was www.you-love-it.eu not KOWS.
Got mixed up because it was the first time buying kite gear online OTHER than KOWS.
Sorry if I upset you.
My last transaction with them I ordered a 2017 neo on sale, like $400 off. They delivered 2018 model, freeshipping with an apology note for upgrading the order.
Weird as they don't sell north
you did well there
Correct.... I just checked my emails- it was www.you-love-it.eu not KOWS.
Got mixed up because it was the first time buying kite gear online OTHER than KOWS.
Sorry if I upset you.
Don't be sorry I'm here to help
Wa Surf and Action sports sell north/ duotone both in WA
cheers
Then, as of July 1st 2018, everything is slugged with 10% GST at customs (even if the overseas shop undervalues it) you will quickly find that the price saving isn't very large, if anything compared to your local unless it's some sort of super duper special.
For what I know this is only partially correct.
It applies to businesses exporting to Oz in excess of $70k/yearly . Not sure how they'd enforce this to a company like KOWS though...
I import a fair bit from a photography megastore located in the US and haven't got hit by the 10% gst on import yet. Last 2 orders were just short of $1k, both after 01/07/18.
Righto
if it's over $1000 you will pay gst, kows deduct the current vat rate uk, if you have any dramas ie warranty good luck, most shops will tell you to kiss it and rightfully so, if you have an issue your liable to pay freight both ways on products
back in the day I used to use surface tension uk for my early ozone and shinn gear as nobody sold it here, I'd dealt with them for years and built a great relationship , Times are better now for choice and especially price in Australia, I've been buying all my equipment in Aus apart from my mystic wetsuits for 6/7 years, just done a reference on price with my latest kites, I paid less here than they can sell for, tbh I take more satisfaction knowing I'm keeping a local or state buisness going than making a small saving back in the uk speak to your retailers , make a deal and start a friendship, they appreciate it,
My advice on the matter if you're a serious buyer and know what you want is to call a few shops and see what deals they can do. When you find a good shop keep going back to them and develop a relationship.
In all aspects of business I like the negotiation, in this case verbally over the phone or face to face. It shows that yore a serious buyer and you can often negotiate a better deal in some way that usually benefits both parties. I would rarely buy something like this straight from the website without asking if there is some deal that can be arranged.
Then, as of July 1st 2018, everything is slugged with 10% GST at customs (even if the overseas shop undervalues it) you will quickly find that the price saving isn't very large, if anything compared to your local unless it's some sort of super duper special.
For what I know this is only partially correct.
It applies to businesses exporting to Oz in excess of $70k/yearly . Not sure how they'd enforce this to a company like KOWS though...
I import a fair bit from a photography megastore located in the US and haven't got hit by the 10% gst on import yet. Last 2 orders were just short of $1k, both after 01/07/18.
Yep you are right, it actually only applies to businesses that are importing on behalf of their customers.... they have only released a "recommendation" on an enquiry to capture the 10% GST on all other "low value" imports in an economical/affordable way...
So basically its currently the same until the government pulls their finger out and figures how to collect it on sub 1k consumer imports.